Every call answered
Nights, Sundays and festival weekends. Vani picks up in under a second and handles hundreds of calls at once, so nobody hears a busy tone again.
Vani
AI receptionistLive
The receptionist that answers every call.
Vani — Hindi for voice — answers your company's phone lines in a natural voice, in the caller's language. It understands what they need, resolves what it can on its own and transfers the rest to the right team — with a summary already on their screen.
100%
of calls answered
<1 s
to pick up
72%
resolved without a transfer
What Vani does
Every caller handled the way your best receptionist would.
Speaks like your callers
Hindi, English, Hinglish, Tamil, Telugu, Marathi, Bengali, Arabic and more — switching mid-sentence when the caller does.
Understands, no menus
Callers just say what they need. Vani works out the intent, asks follow-up questions and never makes anyone press a number.
Routes to the right team
Sales, support, billing or a named person — Vani follows team schedules and escalation rules, and briefs the colleague before it connects the call.
A helpdesk that runs itself
Order status, bookings, password resets and FAQs are resolved on the call. Everything else becomes a ticket with the transcript attached.
Every call, understood
Transcripts, sentiment and call reasons in one dashboard — so you can see why people call and fix the causes, not just the calls.
How it works
Up and running in three steps.
No months-long IT project. Most teams have Vani doing real work within the first week.
- 1
Connect your number
Forward your existing lines to Vani or get a new number in minutes. No new phone system required.
- 2
Teach Vani your business
Upload FAQs, policies and price lists, then describe your teams, hours and routing rules in plain language.
- 3
Go live and listen in
Vani starts taking calls straight away. Listen live, review transcripts and refine its answers from one dashboard.
Who it’s for
Where Vani earns its keep.
Clinics & hospitals
Appointments booked, rescheduled and reminded, with emergencies routed straight to the duty desk.
Real estate
Every enquiry qualified by budget, location and timeline, and hot leads connected to a sales agent in seconds.
IT & customer helpdesks
Password resets, order tracking and first-line troubleshooting handled on the call; everything else triaged into tickets.
Hotels & hospitality
Reservations, late check-outs and room service taken in any language, at any hour.
Integrations
Works with the tools you already run.
- Exotel
- Twilio
- Knowlarity
- Freshdesk
- Zendesk
- Salesforce
- HubSpot
- Google Calendar
Questions
What people ask us first.
Will callers know they're speaking to an AI?
Yes. Vani introduces itself as your company's AI receptionist, and callers can ask for a person at any point to be transferred straight away.
Can Vani transfer calls to mobile numbers?
Yes — to desk phones, mobiles, call-centre queues or a named colleague, following the schedules and fallbacks you set.
What happens when Vani doesn't know the answer?
It says so, takes a message or transfers the caller, and flags the question so you can teach it the answer once.
How is Vani priced?
Per minute of conversation with a monthly minimum. Calls Vani transfers within 20 seconds are free.
Put Vani to work.
See it run on your own scenarios in a 30-minute live demo — or tell us what to change, and we’ll build a version that fits your business exactly.